We are so happy we celebrated our wedding at the Mercure on the 13th June. The communication between you and myself was fantastic from the very beginning we booked. The team did a fantastic job, making sure everything ran smoothly on our special day. All our guests said how lovely the food was. I would just like to say from myself and Mark a massive thank you to you and all the team.

From the initial enquiry, the booking and the confirmations before the event all ran smoothly. Dietary requirements were taken into account and accommodated throughout. During the event, all the staff were helpful with any enquiries that I had and were always on hand to support. 

Hosted our daughter’s birthday party at The Mercure, Swansea on Saturday. What a fabulous time was had by all! The function room was lovely, the buffet was so good (and plentiful), and DJ Darren was superb – the dance floor was full all night long. He contacted us beforehand to discuss music and he was an absolute pleasure to work with on the night too. From the time of my initial enquiry with Julia to my calls with Rachel, Kelly at the bar and even the gentleman that helped at the end of the evening everything, and everyone were superb. Helpful and pleasant to deal with, nothing was too much trouble. Rachel in particular was excellent at making suggestions on room layout, buffet etc. she was a star! I would 100% host an event at The Mercure again, our event could not have gone any better. We are absolutely delighted with how the party went, memories that we will remember forever. The members of staff we dealt with are all a credit to the organisation. Well done guys, and thank you! 

Our experience from start to finish was fantastic. The hotel stepped up last minute when we were being let down by another venues complete lack of communication with myself. With 1 & a half week to an annual Xmas lunch for 68 people the hotel far surpassed our expectations. The communication, the price, the food, the service. The staff were very friendly, very helpful and very efficient. It was complete 5 star 🌟 for everyone attending. So much so that we will now be holding our annual event here. The location was easy to find and there was good availability of parking for mobility impaired guests. Many thanks to Rachel for your help and to Karen, Ian and your teams for making it a special event for us. 

Could you pass on my thanks to the staff who looked after us so well at the event. I did not think the Elf would be there but she was and a great Elf she was also my granddaughter fell in love with her and after being a little apprehensive at first my grandson did speak with her. We had a great time time and the food was excellent.

The event was a Christmas Lunch for members of the Historical Association, Swansea Branch. The Christmas Lunch was excellent. It’s so nice to have a real turkey rather than turkey roll which seems usual these days. All the staff were, as always, very friendly, polite and helpful. Nothing was too much trouble, which is the same comment as I would make after each visit I have there. The booking procedure, which was done centrally, was also made very easy from the word go and we got exactly what we wanted with no exceptions. The hotel is situated in pleasant surroundings with ample free parking on the outskirts of Swansea so it is easy to find it and get there. I have no reservations about recommending the Mercure Hotel in Swansea. Thank you, Mercure, for another wonderful experience.

We used the Mercure for our recent Championship Dog Show, it was a very memorable occasion for us as it was our centenary show and we needed everything to be just right. All the staff were extremely helpful especially Karen and Nicola who went out of their way to make the experience perfect and the hospitality they showed our guests was remarked upon over the course of the weekend. A special mention too to Azaria and Andrea who worked tirelessly looking after our exhibitors. I truly believe the amazing Welsh welcome they gave our visitors made an impression that helped with our shows success. We will most definitely be back !!

The team at Mercure, Swansea, looked after us so well in the celebration of my Mum’s life that we held there. The brasserie was perfect for the occasion, and the afternoon tea was amazing, everyone commented on how delicious it all was, how beautifully presented and the options the chef had included for vegetarian and gluten-free guests were excellent. Each member of the team was helpful, professional and really kind especially when things did not go as smoothly as planned from my side – they couldn’t have been more accommodating and I’m incredibly grateful for their help in making the occasion as stress-free as possible, despite the extra effort it caused them. They made a difficult day into a positive celebration – thank you! 

Excellent experience in this hotel as we visited last Friday for a function, the service was very good and friendly. The food was amazing, tasty and very well presented, highly recommend this place. It’s very well maintained and tidy.  

I want to take this opportunity to give an enormous Thank You to Rachel Wood (M&E Hub Executive) for all your help and support in organising our family’s surprise 70th Birthday Party for my mum. You clearly went above and beyond to make sure absolutely everything was prepared exactly as we wanted, family were travelling from all over the UK and they were so pleased to be able to relax in the rooms you had allocated for us before our surprise party. The party buffet was outstanding and venue was brilliant for us to celebrate and enjoy a fabulous evening, we have cherished memories that will stay with us forever. All the staff at Swansea Mercure were fantastic in accommodating us throughout our entire stay and the breakfast buffet was a 10/10. Thank you so much Rachel you really are an amazing event organiser and an absolute credit to the Mercure hotels. 

Attended the Mercure Swansea for a private family function. The venue was lovely. The staff were very friendly and really helpful. Will definitely go back.

We went to a family wedding in the Lakeside suite. On arrival there was a very friendly and professional member of staff greeting the guests with canapés and a choice of alcoholic or non-alcoholic beverages, and ushered guests into the function area. Everything was impeccable the decor, the cleanliness and helpfulness of the staff was perfect. The food was wonderful with variety of dietary requirements and children’s menu catered for alongside the amazing buffet on offer. The night went off without a single hitch. Nothing was too much for the wonderful bar and restaurant staff. I would definitely recommend the Mercure for a party/ function. We didn’t stay in the rooms as we are local to the area, but have family who did, and they said service and standards were very high.

Stayed over the weekend for my daughter’s wedding party. The team are absolutely amazing, nothing is too much trouble. Lovely food and clean rooms. Would like to give a special mention to Kelly Westwood, Sarah, Tom and Kelly Ward who went above and beyond to make sure my daughter, her husband and guests had a fantastic evening. Well done to an amazing team! 

Attended last night for a wedding party, the buffet food was amazing, everything was set up beautifully and the staff were very helpful. The rooms and hotel was very clean. Will definitely book again.

I recently held our first Cross Authority Development Day which included great facilities to run workshops, large discussions and even an afternoon of team building games. The facilities were bang on, as was the communication with the events team, and everyone really enjoyed the food and snacks provided throughout the day. I would certainly host another conference here. 

We had our wedding party here last night and it was absolutely amazing thank you so much! Kelly, Andrea, Chloe and the rest of the staff were incredible and couldn’t do enough for us. Everything went so smoothly and no detail was overlooked, we had so many compliments! We also stayed the night and our room was fantastic and breakfast was lovely and such good value for money! 

We had our daughters reception for her christening at Mercure Hotel. They were absolutely amazing. Amy ensured all our guests were happy and they venue was amazing.

We used the Mercure for a wake recently. There was a very good selection for the buffet and the food was excellent and plentiful. Everything was well organised, the staff were helpful but unobtrusive. I would certainly recommend them for a private function.

First thing was the booking excellent help from Rachel Wood done the late booking got us a very nice accessible room check in was also very good the rooms was really nice with a walk-in shower wet room. The evening then started with a four course meal very well served and excellent meal the night also included a DJ who did his best to get everyone involved. By the stroke of midnight everyone was enjoying the party spirit we will be looking for more events at this hotel breakfast was also very good self-service but plenty of choice. 

Just had my wedding in the hotel and all I can say is FANTASTIC the staff were brilliant and were very friendly. Thank you for making our day perfect. Thank you to Karen, Andrea, Kelly Westwood, Kelly Ward and Tom.

We booked a private conference room for my brothers 21st birthday party, from book with Rachel the Events Manager to the service on the day managed by Amy. Everything was fantastic thank you. The food was great.